Signage and passive security measures only go up to now when it comes to mitigating criminal activity on your own property. Establishing an actual, boots-on-ground presence by enlisting a patrol service, sets the tone that there is actual intervention each time a criminal element attempts to compromise the safety and security of one’s property. The example I’ve always used could be the suburban neighborhood. This indicates you can’t enter any suburban neighborhood without seeing a “No Soliciting” sign. Our approach is that individuals don’t want that message planning one ear and out the other. We would like that rule or expectation enforced as a courtesy to residents, customers, tenants and employees as well as an offense prevention measure.
2. First Point of Contact Professionalism
In working with property managers, we’ve found that Security Officers are normally the first point of contact on your own property. You would certainly not want Atlanta security guards that first point of contact to be someone loitering or harassing people. Over time that becomes the “face” of one’s property. Once a protection guard or patrol service has established an actual presence on your own property, that “face” will end up one of professionalism, courtesy, and safety. With that said, not all private security agencies have the same standards. When seeking out a protection service, search for agencies that hire from military and police force backgrounds. Also ask what additional certifications they might require of their guards above and beyond the state licensing. First Aid Certifications seem such as for instance a no-brainer for anyone charged with ensuring the safety and security of one’s property. However, some agencies continually higher lower quality officers so they can pay them less and maintain a higher margin. The bottom line is if you are considering enlisting the services of a Security Officer and Patrol agency, search for the ones that ensure those following levels of professionalism: Officer Quality, Top Tier Training and Customer Care.
3. Service Accountability
If you go ahead and make your decision that hiring a protection guard or patrol service would greatly enhance the “face” of one’s apartment community, commercial center/plaza, and other property, then ensure the company is remaining accountable for your requirements, the customer. Not all private security agencies ensure the same standards and accountability measures for their clients. If you add the phrase out to your residents, employees, tenants, or customers that we’ve taken on a patrol service, then you intend to know that you will be getting what you are paying for. Look for agencies that utilize security guard and patrol accountability systems. Some patrol services even offer reports including a period, date and location stamp. This lets you know that whatever hours or patrol window you’ve agreed to is being upheld. Keep them accountable!